Free In-Home Bed Bug Inspection in Phoenix, AZ

First, stay calm. This can be fixed.

People who call us are often anxious, and some are frantic. The first thing John tells them is to stay calm, because this problem can be fixed. Bed bugs are hitchhikers. You can pick them up at a doctor's office, at a restaurant, or from a visitor to your home. You have done nothing wrong, and this is not your fault.

Getting bed bugs is easy, and John says so on the first call. Customers often thank him for easing their anxiety. He treats every customer with respect, and the inspection starts from there.

Until John gets there, do nothing

Do not move things or take furniture apart. Moving things makes it harder to tell whether it is bed bugs. It can spread them to other parts of the building, and furniture set outside can spread them to the neighbors. And people throw out mattresses and couches that could have been treated and kept, then pay to replace them.

It is hard to do nothing when you think you have bed bugs, and John knows that. Some people are so frantic that they just want the furniture gone. He tries to calm them down and save them the cost of replacing it. In the end, it is their choice.

How soon John can come out in Phoenix and the Valley

Call early enough in the day, and John can often get to you the same day. If he is running behind, he calls you. His schedule is built call by call, around where customers are and when they are home. Phoenix, Tempe, Mesa, and Chandler are where he works most, and he inspects throughout the Valley and beyond. Inspections are done during normal business hours, and John tries to keep them to weekdays. If only a Saturday or Sunday works for you, a weekend visit is possible, as early in the day as he can make it, and there is no extra charge for weekend service.

What John asks of you

Tell him plainly what has been going on, and do all of the prep he gives you.

The price comes at the inspection

We never quote over the phone. The price we quote is the price we charge, and it covers both visits and the warranty.

What the neighbors will see

Arizona requires our name and license number on the truck, so both are there, in lettering that almost blends into the black paint. The uniform carries no logo or company name. If a truck in front of your home still worries you, John will park in front of any neighbor's house you choose.

People ask whether the neighbors or the landlord will find out. John's answer: only if you tell them.

Before you let John into your bedroom

An inspection means letting someone into the most private rooms of your home. Asked what he would want a customer to know before that, John said he is highly trained, he has years of experience, and he backs the work with a one-year warranty. He also asks people to read his reviews and see what his customers say about him.